Common questions,
straight answers.

No. Websites and e-commerce are the front door, but we also build automations, internal tools, and AI agents that answer customers and qualify leads. If it is a technical job you would rather hand off than hire for, ask. We will tell you straight if it is not our thing.

Yes. Agencies, studios, and consultants bring us in to build under their brand, behind the scenes. You keep the client, we do the build. See our partners page for how that runs.

Most small business sites go live in 2–4 weeks from kickoff. Larger e-commerce builds run 6–10 weeks. We give you a fixed timeline before any work starts.

Sometimes you should. For a hobby page or a weekend project they are fast, cheap, and honestly fun, and we will tell you so on a call. A business site is different: the builder hands you a website, but nobody is accountable for it. When the quote form quietly stops sending leads, there is no one to call. We use AI where it makes the work faster, then put a senior team behind the result.

Yes. We hand over a clean CMS (usually WordPress) with a short walkthrough. Or keep us on a monthly package and we handle updates for you.

Mostly the United States, with a few longtime clients elsewhere. We overlap your business hours whichever coast you are on, and bill in USD. ACH, wire, and major cards all work.

Fixed price, always. You see the full number before we start. If scope changes, we agree on the change in writing first. No surprise invoices.

Hosting, backups, security, unlimited small edits, SEO upkeep, and a senior contact who knows your site. You get an agency instead of hiring a full team.

There isn't one. Minimum term is 18 months for builds (the cost of the site is amortized over that), then it's month-to-month. Cancel any time after that and the site stays yours: code, content, and analytics.

The first 30-minute call is free, no strings. After that, deeper consultations are a paid service.

WordPress-first, and unusually deep: WooCommerce, ACF, Gravity Forms, LearnDash, WPML, Elementor, Divi, and custom plugins when nothing off the shelf fits. Stores also run on Shopify, and we go fully custom when the project earns it. We recommend based on your case, not our preferences.

Yes, happily. Sites other agencies refuse are a specialty. One takeover ran 100+ plugins, half of them abandoned, and we replaced the bloat with custom code that does only what the business actually used. You keep your stack, your content, and your team's muscle memory.

Yes. When an off-the-shelf plugin fits, we use it. When it almost fits, we extend it. When nothing fits, we write our own: custom plugins, custom Gutenberg blocks, and integrations between systems that were never meant to talk to each other.

Yes. Stripe and PayPal, one-off checkouts and recurring billing, on WooCommerce or fully custom. Memberships, course sales, client portals: if money needs to move through your site, we have wired it before.

You do. On upfront projects, from day one. On monthly packages, after the 18-month minimum term, when we hand over code, content, and analytics.

You email one address and it gets fixed. That's the whole process. On monthly packages, we usually catch and fix issues from monitoring before you notice them.